Nudging Better Behavior Before Viva

Folks have asked me already about Microsoft’s latest announcement regarding their Viva product. And it looks compelling – for the future. But what about now? What are people experiencing in their day-to-day interactions using nothing more than Outlook and Teams

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Power Virtual Agents

Power Virtual Agents (PVA) is a new technology from Microsoft that empowers anyone in your business to build versatile, adaptable chatbots, with no coding or AI expertise required. Power Virtual Agents can help with everything from HR to sales, on

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Is Platform Theory the New Systems Theory?

One of the biggest challenges we face talking to customers about our platform native story is helping them to understand what an important and fundamental decision it is. Our thesis is that the compatibility across the stack is fundamentally more

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You Deployed Teams! Now What?

In my latest blog post, I talked about the rapid deployment of Teams. Many companies went through deployment within weeks–if not days–and happily reported high Teams adoption numbers. Adoption is an interesting concept. When asked how they know employees are adopting Teams, I have been told, most of the time, it is by the number of teams that were created, numbers of

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